Quick Response app
My role: UX Designer for visual design and assets in the Quick Response website and app.
The goal: Make a quick reference app that can be downloaded providing some steps to guide the responder in a medical emergency.
Target audience: People in hazardous occupations and anyone who wants to learn
Key challenges:
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- Find a way to order snacks prior to arriving and arrange pickup at the theater.
- Develop a mobile version to order while user is at their seat.
Research study details: Interviews and empathy maps were created by me to better understand the users I’m designing for and their needs. A primary user group identified through research was adults who have risk in their occupations.
Paper Sketches
Prototype
Mockups
User testing results: Original designs made a framework to build on. More detailed information was added in the usability studies.
Conclusion: This user group confirmed that access to a reference guide would be useful and promote peace of mind